Welcome to hotel Carol. We hope you will enjoy your stay here, and therefore we would like to provide You with some basic information about your room and the services we provide.
The reception desk is opened for all services from 07.00 a.m. until 11.00 p.m. During the night (11.00 p.m. – 07.00 a.m.) the reception is opened for basic information and in case of emergencies.
Public transport tickets, post stamps, toiletries and a map of the city are available at the reception. We will be happy to mail cards and letters for You. Please ask about the possibility to send faxes from our hotel. In the lounge there is an internet-connection.
The reception desk provides currency exchange according to the rates it has set for the day. We are very sorry, but we cannot accept coins or cheques.
Through our connection with “Ticketportal” you can buy tickets for Theatre, concerts and f.e. soccergames directly at the reception
Each room has outlets with 220 volts. If you need additional blankets or pillows, please ask the reception.
Please keep your valuables in the hotelsafe, since hotel Carol cannot be held responsible for the loss or theft of any goods.
All our rooms are Non smoking rooms. Actually it is forbidden to smoke in the hotel room.